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The demand for labor, under typical circumstances of a modern community, comes from the employer who employs labor and other factors of production for making profits out of his business. The demand price of labor, therefore, is the wage that an employer is willing to pay for that particular kind of labor. BPO is an...
How to improve employee retention Employee retention strategies are the way that companies try to keep their employees working with them to reduce turnover. In today’s society, recruiting is more about finding the right candidate for the job, versus finding a job for someone, making the recruiting more of a sales position. One of the challenges...
Importance of recruitment in BPO When BPO companies first ventured into the Romanian market, they brought along with them a hype never seen before. Since working at a BPO can often get repetitive, especially for customer care executives, the onus falls on the HR to lighten up the atmosphere at work. They are accountable for...
The Romanian BPM industry (including BPO and SSC sectors) is a fast-growing and attractive investment destination. The country offers a competitive business environment and highly skilled multi-lingual workforce at low cost. Due to the remarkable performance of its IT&C sector, Romania has consolidated its position as an outsourcing hub in the CEE, the region becoming...
The market for foreign languages started developing after escaping the communist regime with the start of foreign investment.  Along with it, the University courses started growing and expanding their expertise towards languages more difficult and exotic. At this moment in Romania over 95% of pupils are learning one or two foreign languages since secondary school....
BPO/SSC is the abbreviation from Business Process Outsourcing and Shared Service Centre and means performing business processes for global corporate clients. Nowadays BPO/SSC is used by almost all the largest corporations in the world as well as more and more medium companies. It means that most of the products and services we use in some way are...